Sweden’s National Healthcare Counseling Service
If you are in need of immediate medical advice, call Sweden’s National Healthcare Counseling Service at 1177. The line is open every hour of the day to talk with trained nurses, and you can speak to someone in English. We suggest you save it to your phone before you arrive in Stockholm.
Calling 1177 serves the following purpose: The nurse on the line can advise you on whether you should contact a general practitioner, or go to a local emergency room or urgent care clinic. If you are dealing with symptoms that can be seen physically, such as an injury, rash, etc., you can even send the nurse a photo via a link the nurse will text you, and they can assess your symptoms that way, too.
If you have a medical emergency and require help immediately, call 112 instead.
Seeing a Doctor
You can visit any doctor while in Sweden, however, below are three options for booking a doctor’s visit – some with pre-paid options. Note that inclusion in this list does not indicate endorsement, as DIS has not done a formal review of these providers.
Sartwell Creek Health
Daria M. Eriksson MD is an American physician whose office is located very close to DIS in Stockholm. She and her colleagues, Dr. Johard and Dr. Anissian, come highly recommended and are sensitive to the unique needs of students studying abroad. As general practitioners, all three physicians treat anxiety, depression, dermatological issues, and provide outside referrals, among many other medical issues. To book an appointment, simply click on the booking link below. Please remember that you have the option of booking a video medical consultation too, which is an especially good option if you are hoping to book a same-day appointment. You do not need to contact the insurance company beforehand.
Location: The office is located near DIS.
To Care City – Husläkarmottagning
Karlavägen 58, 4th floor (cross street Sibyllegatan)
114 49 Stockholm
How to Book: To make an appointment, use the direct booking system on Sartwell Creek Health’s website here.
Payment Info: If you have followed all of the above steps, the insurance will cover the visit automatically and you will not have to pay out of pocket.
Aleris Närakut Hötorget
Aleris Närakut Hötorget is a larger drop-in clinic, so it is a good option for when you need to see a doctor that same day, but are not experiencing a medical emergency. Always go to a hospital emergency room in a medical emergency.
Location: The office is located in downtown Stockholm, right by the Hötorget metro stop – find all hours and location information here. The website is only in Swedish, but if you open the page on Google Chrome, it will automatically translate into English for you.
Payment Info: In most cases, you will need to pay out-of-pocket and then file an insurance claim later. When you are at the clinic, be sure to get your receipt and your medical report after you have been seen by the doctor, as these documents are necessary for filing the insurance claim. If the clinic fee is too high for you to pay out of pocket, please have the clinic send an invoice to your housing in Stockholm – be sure to give them the correct address. You will then need to check the mail regularly for the invoice, and then submit the claim to Europæiske ERV insurance. In your claim, make a note that the fee was too high, so you are requesting that the insurance company pay the invoice directly.
The Swedish Pharmacy
In Sweden, a pharmacy is called apoteket, and is typically open Monday through Friday, from around 9:00 – 19:00. Some are also open on the weekends, but with reduced opening hours. When entering an apoteket to pick up a prescription, take a number from the screen, and wait to be called. There are pharmacists working behind the counter who listen to your needs and make a recommendation. There is not a wide variety of over-the-counter drugs in Sweden, so they may tell you that you need a doctor’s prescription before they can sell you the medicine.
24-Hour Pharmacy in Stockholm:
Apoteket C W Scheele
Klarabergsgatan 64
111 81 Stockholm
Phone: +46 77 145 04 50
Dentists in Sweden
DIS insurance does not reimburse fees for any dental care. If you wish to go to the dentist, we suggest asking your Swedish roommate or friends for local recommendations.