Stockholm’s Medical Advice Line
If you are in need of medical advice, call Stockholm’s emergency medical advice line at 1177. The line is open every hour of the day to talk with trained nurses. We suggest you save it to your phone before you arrive in Stockholm.
Calling 1177 serves two purposes:
- The nurse on the line can advise you on whether you should contact a general practitioner, or go to a local emergency room or urgent care clinic.
- The nurse can also tell you the clinic or emergency room with the shortest waiting times.
If you feel you have a medical emergency and require help immediately, call 112 instead.
Seeing a Doctor
You can visit any doctor while in Sweden, however, below are three options for booking a doctor’s visit – some with pre-paid options. Note that inclusion in this list does not indicate endorsement, as DIS has not done a formal review of these providers.
Sartwell Creek Wellness
Daria M. Eriksson MD is an American physician whose office is located very close to DIS in Stockholm. Dr. Daria and her colleagues frequently see Americans and come highly recommended by other Americans. They are general practitioners that can prescribe contraception, and also offer referrals on gynecological services. To book an appointment, you do not need to call the insurance company beforehand to get the appointment approved.
Location: The office is located near DIS.
To Care City – Husläkarmottagning
Karlavägen 58, 4th floor (cross street Sibyllegatan)
114 49 Stockholm
How to Book: To make an appointment, use the direct booking system on Sartwell Creek Wellness’ website here.
Billing Info: If you have followed all of the above steps, the insurance will cover the visit automatically and you will not have to pay out of pocket.
CityAkuten Clinic
CityAkuten is a larger clinic with the advantage that you can notify the insurance company of your visit prior to going. Therefore, your insurance pays ahead for your visit.
Location: The office is located downtown – find all location information about CityAkuten here
How to Book:
- Call the clinic: 010-6010311 (From abroad, +46106010311)
- A nurse answers the phone, asks you for your name, and the medical issue you are experiencing
- You are assigned an appointment as well as a registration number
- Inform the insurance via email ERV-alarm@euro-center.dk that you have made an appointment and include your name, date of birth, phone number, and the policy number sent out by DIS
- For your visit, bring the assigned registration number, a photo ID and your DIS Insurance Card
Billing Info: If you have followed all of the above steps, the insurance covers the visit automatically and you do not have to pay out of pocket.
Sophiahemmet Sjukhus
Sophiahemmet Sjukhus is a large clinic with general practitioners and nurses on staff with the advantage that Europæiske ERV books your appointment for you, therefore pays ahead for your visit.
Location: The office is located close to DIS.
Valhallavägen 91
114 86 Stockholm
How to Book:
- Notify Europæiske ERV Assistance: 24/7 emergency phone number: +45 7010 9030 or email: ERV-alarm@euro-center.dk
- Have the following information ready at the time of your call: Name, date of birth, phone number, and policy number: 005-009075. Inform Europæiske ERV Assistance about the problem and when you would like an appointment
- Europæiske ERV Alarm verifies the policy, evaluates the case, and contacts Sophiahemmet to arrange an appointment and place a guarantee of payment
- When the appointment has been arranged Europæiske ERV Assistance informs you of your appointment details
Billing Info: If you have followed all of the above steps, Europæiske ERV covers the visit automatically and you do not have to pay out of pocket.
The Swedish Pharmacy
In Sweden, a pharmacy is called apoteket, and is typically open Monday through Friday, from around 9:00 – 19:00. When entering an apoteket, take a number and wait to be called. There are pharmacists working behind the counter who listen to your needs and make a recommendation. There is not a wide variety of over-the-counter drugs in Sweden, so they may tell you that you need a doctor’s prescription before they can sell you the medicine.
24-Hour Pharmacy in Stockholm:
Apoteket C W Scheele
Klarabergsgatan 64
111 81 Stockholm
Phone: +46 77 145 04 50
Dentists in Sweden
DIS insurance does not reimburse fees for any dental care. However, if you wish to go to the dentist, we suggest reviewing the list below of dentists in Stockholm or asking the DIS Housing & Student Affairs staff.