Visiting a Doctor, Hospital, or Pharmacy Abroad

Visiting a doctor, hospital, pharmacy abroad, DIS Summer

As a student at DIS, most visits to the doctor, hospitalization, prescriptions, and prescribed medicine are covered by the DIS comprehensive health insurance. Because you are in Scandinavia for such a short time, you will not receive access to the Swedish or Danish national healthcare systems. Therefore, if you visit a doctor, expect to pay fees out of pocket and then file for insurance reimbursement.

Medical Advice Lines

If you don’t feel well and it is not an emergency, call the local medical advice line. Each line is open 24/7 and monitored by trained nurses. These are free services.

COPENHAGEN- 1813

STOCKHOLM  –  1177

The nurse on the line can advise you on whether you should contact a general practitioner, or go to a local emergency room or urgent care clinic.

If the nurse directs you to a clinical or emergency room, they can tell you which has the shortest waiting times and put you on the patient list. If you go to an emergency room without calling the emergency medical line, you may be turned away

**If you feel you have a medical emergency and require help immediately, call 112 instead.**

DIS Stockholm

Seeing a Doctor

You can visit any doctor while in Sweden, however, below are three options for booking a doctor’s visit – some with pre-paid options. Note that inclusion in this list does not indicate endorsement, as DIS has not done a formal review of these providers.

Daria M. Eriksson, M.D.

Dr. Eriksson frequently sees Americans and comes highly recommended by other Americans. She is a general practitioner that can prescribe contraception, and also offers referrals on gynecological services.

  • Location:
    The office is located near DIS.
    To Care City – Husläkarmottagning
    Karlavägen 58, 4th floor (cross street Sibyllegatan)
    114 49 Stockholm
  • How to Book: To make an appointment, use the direct booking system on Dr. Daria Eriksson’s website here.
  • Billing Info: Insurance reimbursement. For this doctor’s office, you need to pay out of pocket for your visit. This may cost between 1,800 – 2,000 SEK. Keep the receipt and fill out an insurance claim form; in most cases, you can get your money back. As a student at DIS Stockholm, most visits to the doctor, hospitalization, prescriptions, and prescribed medicine are covered by the DIS insurance. Read more about DIS Insurance and how to fill out a form here

CityAkuten Clinic

CityAkuten is a larger clinic with the advantage that you can notify the insurance company of your visit prior to going. Therefore, your insurance pays ahead for your visit.

  • Location: The office is located downtown – find all location information about CityAkuten here
  • How to Book:
    • Call the clinic: 010-6010311 (From abroad, +46106010311)
    • A nurse answers the phone, asks you for your name, and the medical issue you are experiencing
    • You are assigned an appointment as well as a registration number
    • Inform the insurance via email ERV-alarm@euro-center.dk that you have made an appointment and include your name, date of birth, phone number, and the policy number sent out by DIS
    • For your visit, bring the assigned registration number, a photo ID and your DIS Insurance Card
  • Billing Info: If you have followed all of the above steps, the insurance covers the visit automatically and you do not have to pay out of pocket.

Sophiahemmet Sjukhus

Sophiahemmet Sjukhus is a large clinic with general practitioners and nurses on staff with the advantage that Europæiske ERV books your appointment for you, therefore pays ahead for your visit.

  • Location:
    The office is located close to DIS.
    Valhallavägen 91
    114 86 Stockholm
  • How to Book:
    • Notify Europæiske ERV Assistance: 24/7 emergency phone number: +45 7010 9030 or email: ERV-alarm@euro-center.dk 
    • Have the following information ready at the time of your call: Name, date of birth, phone number, and policy number: 005-009075. Inform Europæiske ERV Assistance about the problem and when you would like an appointment
    • Europæiske ERV Alarm verifies the policy, evaluates the case, and contacts Sophiahemmet to arrange an appointment and place a guarantee of payment
    • When the appointment has been arranged Europæiske ERV Assistance informs you of your appointment details
  • Billing Info: If you have followed all of the above steps, Europæiske ERV covers the visit automatically and you do not have to pay out of pocket.

The Swedish Pharmacy

In Sweden, a pharmacy is called apoteket, and is typically open Monday through Friday, from around 9:00 – 19:00. When entering an apoteket, take a number and wait to be called. There are pharmacists working behind the counter who listen to your needs and make a recommendation. There is not a wide variety of over-the-counter drugs in Sweden, so they may tell you that you need a doctor’s prescription before they can sell you the medicine.

24-Hour Pharmacy in Stockholm:

Apoteket C W Scheele
Klarabergsgatan 64
111 81 Stockholm
Phone: +46 77 145 04 50

Dentists in Sweden

DIS insurance does not reimburse fees for any dental care. However, if you wish to go to the dentist, we suggest reviewing the list below of dentists in Stockholm or asking the DIS Housing & Student Affairs staff.

DIS Copenhagen

Seeing a Doctor

You can see any doctor but below is a list of doctors that frequently see DIS summer students. They are located in the city of Copenhagen.  Inclusion in this list does not indicate endorsement, as DIS has not done a formal review of these providers.

Note that appointments can only be made over the telephone during specific calling hours. If you have questions, ask the Housing and Student Affairs office during drop-in hours or by emailing housing@dis.dk.

Mette Marie Tidlund

Rømersgade 5, 1.th
1362 København K
Tel. 33 15 03 27
Telephone hours
Mon, Tues, Thurs, Fri | 8.00 – 12.00
Wed | 8.00 – 9.00, 15.00 – 18.00

*Wait until the end of the 2nd recorded message, dial 2, and wait to speak to the receptionist.

Jesper C. Nielsen
Vesterbrogade 82, 1.tv
1620 København V
Tel. 33 31 13 91
Telephone hours
Mon – Fri | 8:00 – 12:00

Note: A Danish recording tells you to enter your CPR number, ignore this and stay on the line.

Jette Haagemann
Prinsessegade 29A, 3rd floor
1422 København K
Tel. 32 96 01 12
Telephone hours
Mon – Fri | 8:00 – 12:00

Kim Schoubye
Falkonervænget 3, 2.tv
1952 Frederiksberg C
Tel. 35 36 81 18
Telephone hours may vary

Copenhagen ‘Doctor Operator’

If you are unable to get an appointment with any of the above doctors, you can call 70 20 15 46 to request an appointment.

The Danish Pharmacy

In Denmark, a pharmacy is called apotek, and is typically open Monday – Friday, 9:00 – 17:00. When entering an apotek, you take a number and wait to be called. Pharmacists work behind the counter, who listen to your needs and make a recommendation. Over the counter medication is more limited in Denmark than you are likely used to in the U.S., thus the pharmacist’s recommendation may be to visit a doctor to receive a prescription.

24-Hour Pharmacies in Copenhagen*

Steno Apotek
Vesterbrogade 6C
1620 Copenhagen V
Call at: 3314 8266 m,

Sønderbro Apotek
Amagerbrogade 158
2300 Copenhagen S
Call at: 3258 0140

*Note: Though these pharmacies are 24/7, make sure to check their websites for current business hours – there is a 20 DKK fee for assistance at a pharmacy outside of regular business hours.

Dentists in Denmark

Dental care is not covered by the DIS student insurance. However, dental care is reasonably priced, in the case that you need to see a dentist in Copenhagen. Find a list of dentists in the yellow pages under “tandlæger.” The website is in Danish, but refer to the individual addresses and phone numbers to get in touch with the nearest dentist to you.

Note: In the event that you need after-hours dental care, Emergency Dental Care is open daily from 20.00 – 21.30, and on weekends and holidays from 10.00 – 12.00. An appointment is not required, but you can assess the severity of your case by first calling 1813.