Signing up for this plan is binding. You are responsible for all extra charges incurred while using this service. You are expected to monitor your usage, pay attention to all Lebara alerts received via SMS and email (which may be in Danish), and top up your account as needed.
Lebara may disconnect service at any time when you have a negative balance. Lebara will restore service to your account after your charges are settled. It is required that you settle all charges and keep your account in good standing.
Any and all customer service issues should be addressed directly to Lebara; the DIS office of Housing and Student Affairs can only provide limited support.